Kelsall Steele IT Support Services

IT Support

We are able to provide a number if IT support services to help you and your business. Many businesses are too small to employ in house IT support, and may rely on various helplines and support sites provided by vendors. We are able to offer first hand support, which can be on site if required, enabling you to keep your business running smoothly.

Here is a list of some of the services we can offer:

Sage Installation & Training

Should you require assistance with the installation of your Sage bookkeeping software or Sage Payroll we are able to help. We can visit you onsite, install and configure the software for you as well as guide you through the basics of using the software.

Sage Report Design

Sage provides a number of reports with it’s software, however there are occasions where you may require a report to show something more specific, or list something in a different way. This is where we could help by modifying or creating a report to suit your needs.

Software Installations / Updates

As well as Sage installations we are able to provide a similar service for other software. Maybe you use Quickbooks, have an upgrade to your Microsoft Office software that needs installing or require some anti-virus software to be installed. If you are unsure of sorting these things yourself we are happy to provide assistance.

Hardware Installations

While most hardware these days is sold as ‘plug and play’ it doesn’t always work this way. Whether a new printer, scanner, or even a new PC we are able to offer support with the installation of the hardware onto your computer or network.

Internet/Broadband Set-up (Wireless/Routers)

Internet connections can be troublesome. If you’re experiencing issues with your current set-up, or maybe you require some additional functionality, (e.g. wireless access) then we are able to help.

General Computer Troubleshooting

We are more than happy to take a look at your PC or laptop should it be misbehaving! Windows errors, viruses, non-booting hardware, or maybe your machine is just running slow and needs a ‘spring clean’ whatever the issue we’d be happy to take a look.

Hardware Upgrades

Occasionally, upgrades of the computers hardware can provide a much needed boost to the machine. If this is something that could be beneficial, we can recommend, purchase and install these upgrades for you.

If you’d like assistance in any of the areas above, or with something else not mentioned then please get in touch as we’d be happy to help. You can contact Lee Willoughby (lee.willoughby@kelsallsteele.co.uk) or Cara Dale (cara.dale@kelsallsteele.co.uk) on 01872 271655